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Sales Information
Find an Adaptec Authorized reseller or distributor.
For product questions, email us at adaptecsales@pmc-sierra.com or call 1-800-442-7274 / 408-957-7274
Support Information
Adaptec Self Help
Select your product from our Support main page to get to product specific downloadable files, articles and manuals.
Search ASK - the Adaptec Support Knowledgebase for information, troubleshooting tips and frequently asked questions for your product. Available in English, German, French, Japanese, and Russian.
Email Support
After searching for your answer in ASK, if you still need help, submit your question to our technical support specialists. Available in English, German, Japanese, and Russian.
Your Technical Support Identification (TSID) or serial number will be required to ASK Us.
Speak with a Support Specialist
Normal business hours support*
408-934-7274
Monday - Thursday 9:00 AM - 6:00 PM, Friday 10:00 AM - 2:00 PM (except holidays),
U.S. Central Time
After hours support service**
1-800-416-8066
Receive technical support outside of Adaptec's regular business hours.
Your Technical Support Identification (TSID) or serial number will be required to speak with a support specialist.
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