Today's mission-critical environments require maximum uptime and rapid resolution. Downtime is measured in dollars lost in business; expedient recovery is imperative. Adaptec provides the complete solution for your business investment, from extending your warranty phone support to complete onsite support for same day recovery. Adaptec Technical Support will thoroughly diagnose your problem over the phone and when required Adaptec will dispatch a qualified technician to execute the corrective activity. On-site response is dependent on the support offering the customer selects at time of registration.

• Adaptec's External Storage Standard Service and Support  View
• Adaptec's External Storage Extended Service Offering  View

For Support, please call 321-207-2000 from Monday - Friday (except holidays) 3:00 AM - 5:00 PM U.S. Pacific Time.

Note: In the case where a customer site is a significant distance from a service office, an additional service charge may be assessed to the customer.