Adaptec by PMC Product Support

If you have questions about installing or using your Adaptec by PMC product, check this document first—you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you.

Note: The phone numbers below are subject to change. Please visit the Support section of www.adaptec.com for the most up to date contact information.

Technical Support Identification (TSID) Number

  • Before contacting Technical Support, you need your product unique TSID number. The TSID number identifies your product and support status.
  • The TSID number is included on a white, bar-coded label, like this example:

  • It's recommended that you register your product so that you have easy access to your TSID when contacting product support.

Self Help and Support in English

  • Visit our Web site at www.adaptec.com.
  • Search the Adaptec Support Knowledgebase (ASK) at ask.adaptec.com for articles, troubleshooting tips, and frequently asked questions for your product.
  • For support via e-mail, submit your question at ask.adaptec.com.
  • To speak with a Technical Support Specialist, call +1 408 934 7274 or +49 89 4366 5544 or +44 845 266 8773.

Technische Informationen und Support in Deutsch

  • Besuchen Sie unsere Webseite www.adaptec.com/de-de
  • Suchen Sie in der Adaptec Support Knowledgebase (ASK) unter ask-de.adaptec.com nach Artikeln, Tipps zur Fehlerbehebung und häufig gestellten Fragen zu Ihrem Produkt.
  • Support per Email erhalten Sie unter ask-de.adaptec.com.
  • Für telefonischen Support wählen Sie +49 89 4366 5522.

Техническая поддержка и информация на русском языке

  • Посещаете наш сайт www.adaptec.com/ru-ru/.
  • База знаний Adaptec (ASK) на сайте ask-ru.adaptec.com ask-ru.adaptec.com – статьи, советы по устранению неисправностей и часто задаваемые вопросы о Вашем продукте.
  • Для поддержки по электронной почте отправьте Ваш запрос на сайте ask-ru.adaptec.com
  • Чтобы обратиться к специалисту технической поддержки по телефону, звоните на +7 499 918 7200 или +49 89 4366 5555.

日本語での技術情報とサポート

  • 弊社のウェブサイト、www.adaptec.com/ja-jp をご覧ください。
  • ask.adaptec.co.jp のAdaptec Support Knowledgebase (ASK)で、お使いの製品の情報 トラブルシューティングのヒント、よくある質問を検索してください。
  • Eメールでのサポートには ask.adaptec.co.jp から質問を送ってください。

Information Technique et d'assistance en Français

  • Visitez notre site Web à l'adresse www.adaptec.com/fr-fr.
  • Rechercher dans le base de connaissances Adaptec (ASK) ask-fr.adaptec.com pour des articles, conseils de dépannage et les questions fréquemment posées pour votre produit.

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