Adaptec by PMC Product Support

If you have questions about installing or using your Adaptec by PMC product, check this document first—you will find answers to most of your questions. If you need further assistance, use the support options listed below. To expedite your service, have your computer in front of you.

Note: The phone numbers below are subject to change. Please visit the Support section of for the most up to date contact information.

Technical Support Identification (TSID) Number

  • Before contacting Technical Support, you need your product unique TSID number. The TSID number identifies your product and support status.
  • The TSID number is included on a white, bar-coded label, like this example:

  • It's recommended that you register your product so that you have easy access to your TSID when contacting product support.

Self Help and Support in English

  • Visit our Web site at
  • Search the Adaptec Support Knowledgebase (ASK) at for articles, troubleshooting tips, and frequently asked questions for your product.
  • For support via e-mail, submit your question at
  • To speak with a Technical Support Specialist, call +1 408 934 7274 or +49 89 4366 5544 or +44 845 266 8773.

Technische Informationen und Support in Deutsch

  • Besuchen Sie unsere Webseite
  • Suchen Sie in der Adaptec Support Knowledgebase (ASK) unter nach Artikeln, Tipps zur Fehlerbehebung und häufig gestellten Fragen zu Ihrem Produkt.
  • Support per Email erhalten Sie unter
  • Für telefonischen Support wählen Sie +49 89 4366 5522.

Техническая поддержка и информация на русском языке

  • Посещаете наш сайт
  • База знаний Adaptec (ASK) на сайте – статьи, советы по устранению неисправностей и часто задаваемые вопросы о Вашем продукте.
  • Для поддержки по электронной почте отправьте Ваш запрос на сайте
  • Чтобы обратиться к специалисту технической поддержки по телефону, звоните на +7 499 918 7200 или +49 89 4366 5555.


  • 弊社のウェブサイト、 をご覧ください。
  • のAdaptec Support Knowledgebase (ASK)で、お使いの製品の情報 トラブルシューティングのヒント、よくある質問を検索してください。
  • Eメールでのサポートには から質問を送ってください。

Information Technique et d'assistance en Français

  • Visitez notre site Web à l'adresse
  • Rechercher dans le base de connaissances Adaptec (ASK) pour des articles, conseils de dépannage et les questions fréquemment posées pour votre produit.

Email Address (optional):

Did this topic answer your question?

Strongly Agree
Strongly Disagree